Terms of Service

These Terms of Service ("Terms") govern your use of Vent, our AI companion app. By using Vent and our services (collectively, the "Services"), you agree to these Terms. If you have any questions, feel free to contact us at support@ventai.app.

1. About Vent

Vent is provided by Let's Mosey LLC, a software company incorporated in Delaware. Our app offers a personal chatbot service through a text interface to improve your mood and emotional well-being.
1.1. Not Medical or Professional Advice
While Vent aims to support your emotional well-being, it is not a substitute for professional medical or mental health advice. We are not healthcare providers, nor should our Services be considered medical care, mental health services, or other professional services. If you have a medical or mental health emergency, please call 911 or visit the nearest emergency room.
1.2. No Guarantee of Therapeutic Benefit
Although certain conversation techniques used in Vent may assist with various conditions, we make no claims, representations, or guarantees that our Services provide any therapeutic benefit.
1.3. Emergencies
Use of the Services is not for emergencies. If you think you have a medical or mental health emergency, call 911 or go to the nearest open clinic or emergency room.
1.4. Changes to Our Services
We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that Let's Mosey LLC will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

2. Using Vent

2.1. Creating an Account
To use Vent, you'll need to create an account. Please provide accurate, current, and complete information about yourself. You're responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
2.2. Your Responsibilities
You agree to:

• Notify us immediately of any unauthorized use of your account.

• Not share your account with others.

• We are not liable for any loss or damage arising from your failure to comply with these responsibilities.

3. Subscriptions and Payments

3.1. Paid Subscriptions
We offer paid subscriptions ("Paid Subscriptions”). Subscriptions are billed through the App Store where you made the purchase (e.g., Apple App Store).
3.2. Billing and Renewal
Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
The renewal subscription fees will continue to be billed to the payment method you provided, automatically until canceled.
You can manage or cancel your subscription through your App Store account settings.
3.3. Refunds
Purchases made through the App Store are final and subject to the App Store's refund policies. Please review their policies for more information. We do not provide refunds for any partial subscription periods.
3.4. Device Requirements
Ensure your device meets the necessary system requirements to run Vent. These can be found on the App Store listing.

4. Canceling Your Account

4.1. By You
You can delete your account at any time within the app. This action is irreversible, and all your data will be permanently removed. If you have a Paid Subscription, you must cancel it through the App Store to stop future billing.
4.2. By Us
We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. Such termination may occur without prior notice.

5. Your Data and Privacy

We care about your privacy. Please review our Privacy Policy to understand how we handle your data. You acknowledge that we may establish general practices and limits concerning use of the Services.

6. Acceptable Use

6.1. User Conduct

You're responsible for how you use Vent. You agree not to use the Services to:

• Upload or share content that infringes on others' rights, is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

• Harass, abuse, or harm others.

• Impersonate any person or entity or misrepresent your affiliation with a person or entity.

• Collect personal information from others without consent.

• Interfere with or disrupt the Services or servers.

• Engage in any unauthorized or unlawful activities.

6.2. Age Restrictions
You must be at least 18 years old to use Vent. By using the Services, you represent and warrant that you meet this age requirement.

7. User Content

7.1. Responsibility for Content
You are solely responsible for any content you upload, post, or share through the Services ("User Content"). You represent that you own or have the necessary rights to your User Content.
7.2. Monitoring and Removal
We reserve the right to monitor, remove, or refuse any User Content that violates these Terms or is otherwise objectionable at our sole discretion.

8. Intellectual Property Rights

8.1. Ownership
All content and materials within Vent, including text, graphics, logos, and software, are owned by Let's Mosey LLC or our licensors and are protected by intellectual property laws.
8.2. Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use
the Services for personal, non-commercial purposes.
8.3. Restrictions
You agree not to:

• Copy, modify, distribute, or create derivative works from the Services.

• Reverse engineer or attempt to extract the source code of the software.

• Use any trademarks, logos, or service marks without our prior written consent.

9. Third-Party Services and Links

Vent may contain links to third-party websites or services that are not owned or controlled by Let's Mosey LLC. We are not responsible for the content or practices of these third parties. Your dealings with third parties found through the Services are solely between you and the third party.

10. Disclaimer of Warranties

Vent is provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not warrant that:

• The Services will meet your requirements.

• The Services will be uninterrupted, timely, secure, or error-free.

• Any information obtained through the Services will be accurate or reliable.

11. Limitation of Liability

To the fullest extent permitted by law:
Let's Mosey LLC and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Vent.
Our total liability to you for any claim arising from these Terms or the Services is limited to the amount you have paid us in the last six months or $100, whichever is greater.

12. Indemnification

You agree to indemnify and hold Let's Mosey LLC and its affiliates harmless from any claims, losses, liabilities, expenses, damages, and costs (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Services.

• Your violation of these Terms.

• Your violation of any rights of another person or entity.

13. Dispute Resolution and Arbitration

13.1. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
13.2. Agreement to Arbitrate
You and Let's Mosey LLC agree to resolve any disputes arising from these Terms or your use of the Services through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules.
13.3. Waiver of Class Actions
You agree to arbitrate disputes individually and waive any right to participate in a
class action lawsuit or class-wide arbitration.
13.4. Exceptions
Either party may seek relief in small claims court for disputes within its jurisdiction. This arbitration agreement does not prevent you from bringing issues to the attention of federal, state, or local agencies.
13.5. Arbitration Procedures

• Arbitration will be conducted confidentially.

• The arbitrator's decision will be final and binding.

• Each party will bear its own costs, except as provided in the AAA Rules.

14. Termination

14.1. By You
You may terminate these Terms by discontinuing use of the Services and deleting your account.
14.2. By Us
We may suspend or terminate your access to the Services at any time, with or without cause or notice, for conduct that we believe violates these Terms or is harmful to other users or us.

15. Changes to These Terms

We may update these Terms occasionally. We'll notify you of significant changes by posting the new Terms on our website or within the app. The "Effective Date" at the top will indicate when the latest changes were made. Your continued use of Vent after changes indicates your acceptance of the new Terms.

16. Miscellaneous

16.1. Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Let's Mosey LLC regarding the Services.
16.2. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
16.3. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
16.4. Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
16.5. Notices
We may provide notices to you by email, regular mail, or postings within the Services.

17. Contact Us

If you have any questions, concerns, or suggestions about these Terms or the Services, please contact us at:
Email: support@ventai.app

Thank you for choosing Vent. We hope it brings you comfort and support when you need it.